| | | Forum Newbie
       
Group: Forum Members Last Login: 11/20/2009 5:29:28 PM Posts: 2, Visits: 29 |
| Hello, has vuzix stopped working? We are a company doing a presentation on vr920. We just received our headset but nobody is responding to our sdk request. I have tried the developer program page multiple times and sent pm and email to administrator nobody is responding.. is the company bankrupt?
tnx for ANY response |
| | | | Supreme Being
       
Group: Forum Members Last Login: 8/25/2011 5:04:03 PM Posts: 124, Visits: 1,516 |
| I would say they're just ignoring the userbase...
You can buy products as you already know and they take your money, but i've never heard a word from them.
The admin activity on the forum is long gone (since 2008 if i'm not wrong...)
Recently i saw 2 twitter accounts by vuzix, but after few tweets (less than 10 in total) the silence has come also there...
anyway i applied for the sdk a while ago and i managed to get it. i can't remember if the download link comes with an email or whatever... maybe you just have to wait a few days...
I never got answers from support instead, and that sucks... |
| | | | Forum Newbie
       
Group: Forum Members Last Login: 11/20/2009 5:29:28 PM Posts: 2, Visits: 29 |
| | tnx alot for answering. it gives me some info at least. hope someone from vuzix will respond also. |
| | | | Forum Newbie
       
Group: Administrators Last Login: 12/27/2010 5:51:51 PM Posts: 3, Visits: 544 |
| | Please contact our Technical support deptartment at 585-359-7575, Or send an email to technical_support@vuzix.com Support for the VR920 is also on our website at http://vuzix.com/support/downloads_drivers.html
Michael L. Fedyk IT & Technical Support services Manager Vuzix Corporation 585-359-7570
Michael L. Fedyk IT & Technical Support services Manager Vuzix Corporation 585-359-7570 |
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Technical Support
       
Group: Administrators Last Login: 1/23/2012 9:26:50 Posts: 71, Visits: 193 |
| The original poster did not receive the email containing the link to the SDK due to the fact that their email address was misspelled on the submission form.
Brian J. Degus
Vuzix Corporation
Brian_Degus@Vuzix.com
585-359-5909
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